Let's Take A Look at The Daily Work of The ONA Team Behind The Scenes.

ONA is a professional manufacturer of crusher accessories. The main cast accessories are high manganese steel series and high chromium series, such as mantle and concave, hammers, feed cones, cheek plates, jaw plates, etc. At the same time, we have bulk popular models in stock, such as C/HP/GP/MP/NP/BARMAC series which suit for Metso and CJ/CH/CS/CV series which suit for Sandvik. ONA also has passed SGS, ISO and other certifications.

What kind of services can ONA provide?

Pre-sales:

1. When customers have spare parts needs, they can send us a list of part numbers and quantities, and we will quote you as soon as possible.

2. If there is no part number, you can provide product pictures, models, machine nameplates, product dimensions, etc. as much as possible, and ONA will verify them for you.

3. If the machine has problems and cannot operate normally, even if you have not purchased from ONA, you can also ask us for help. Our engineers have work experience at Metso's original factory and will provide you with professional and cost-effective advice.

During the sale:

1. Provide production progress, production videos, pictures and other information to make your overseas purchases more assured.

2. According to your needs, actively coordinate product delivery dates, strive to prevent your machine from stopping, or minimize your losses.

3. Before delivery, a series of product quality tests will be carried out and test reports will be provided. When you confirm that there are no errors, then we will arrange delivery.

After-sales:

If you encounter any problems after receiving the goods, please contact us in time. We can provide installation suggestions and usage suggestions. And our products can guarantee the same service life as the original factory.

At present, many overseas customers have placed orders with ONA, even some customers who have no import experience. Why does they trust ONA so much?

We have many customers with rich import experience. They have been to many countries. For such customers, it is very easy for them to go to China for on-site visiting and testing. But at the same time, many customers do not have such conditions or time. The information presented by ONA on the website is their most intuitive feeling.

I believe that many customers have found that when searching for the required products on Google, a large number of suppliers have appeared, and they don’t know how to choose. Even the pictures displayed by many suppliers have similar contents, which further causes confusion. In response to this, ONA not only has professional engineers and product managers to provide technical support, but also has a strong behind-the-scenes team to silently conduct product testing and product photography to present products to customers better and more intuitively.

ONA's vision is to hope that on our website, you can find the product you want for every part number.

Let's take a look at the work of the ONA behind-the-scenes team!